Human Resources Generalist

Summary: This position is part of a dynamic Human Resources team. It will manage and maintain legally compliant HR policies, procedures, and best practices, support employee needs and provide assistance to the HR Director and Leadership team to implement HR programs and staffing plans.  The HR Generalist role spends substantial time on administrative projects and ongoing employee engagement.

Responsibilities:

• Respond to employee concerns and suggestions, escalate when needed to HR Director

• Coordinate and manage unbiased staff recruitment while providing a timely, kind and communicative process

• Manage onboarding and offboarding processes to ensure a smooth transition into, and out of, the organization, while being an employee “go to” resource

• Organize and assist with administration of employee trainings

• Support policy manual updates and communicate when needed

• Administer and organize student program (providers, interns, CPH/TCR MA Program)

• Update job descriptions and manage new postings, as appropriate

• Assist with performance improvement plans in collaboration with managers, HR Manager and HR Director

• Assist with timely reviews and communicating with managers/supervisors for deliverables to support employees with consistent feedback

• Organize and support staff gatherings, events, and gifts

• Assist with various HR reports including attrition, overtime, meal breaks, exit data, certifications and retirement plan; provide data analysis

• Develop and maintain internal culture/morale improvement strategies

• Understand and utilize the HRIS system

• Manage maintenance and training on timeclocks

• Assist with internal certification programs

• Help administer benefits, including open enrollment, life events and COBRA

• Collaborate with HR team to assess projects, provide input and innovation

• Cross train with the HR Manager for backup payroll and other items

• Conduct exit interviews and track responses

• Manage company newsletter, website and other presentations

• Attend monthly staff meetings at various locations

• Conduct site visits as needed

• Performs other duties as assigned

Requirements:

• This position is required in person with a potential for hybrid schedule once fully trained

• Knowledge of human resource basics

• Ability to prioritize, track and work through deadlines

• Ability to work across departments to achieve cooperation and buy-in on projects and policies

• Knowledge of strategic business objectives and employee performance objectives

• Skilled in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve objectives.

• Skilled in identifying, analyzing and resolving staff concerns.

• Ability to effectively present information one-on-one and in small groups to employees, patients and the public.

• Ability to competently use Microsoft Office, including Word, PowerPoint, Excel, etc.

• Ability to combine data into a digestible excel document with assisting graphs

Experience: 2+ years of experience in a direct Human Resources position.

Education: Bachelor’s Degree or higher, PHR or SHRM-CP a plus.

Mental and Physical Requirements: Must possess the physical and mental abilities to perform the tasks normally associated with an office position that involves standing, sitting, reaching, manual dexterity to operate office machines, stooping, bending to handle files and supplies, and mobility to complete errands or deliveries. May work at computer monitors for prolonged periods with danger of eye strain and muscle pain.

Other Requirements: Commuting to other locations within a 75-mile radius may be required.

Conditions: The position requires the ability to work under pressure and with a diverse population, including staff, physicians, clients, patients, applicants, insurance companies, and other members of the public on a regular basis. Due to the nature of the business, the position may come across communicable diseases and other conditions common in a clinical environment.